本書(shū)依據全新考試大綱編寫(xiě),依照章節順序,逐步細化考試內容。每章由要點(diǎn)導圖、知識解讀、同步自測、答案詳解四部分組成。先整體,后局部;講練結合。步步為營(yíng),扎實(shí)基礎。同時(shí)提供有電腦軟件、手機軟件、微信做題、名師視頻、思維導圖課件、考拉網(wǎng)點(diǎn)題庫、千人QQ群,構建個(gè)性化、高效備考空間。
第一章 個(gè)人貸款概述.........................................1
要點(diǎn)導圖.....................................................1
知識解讀.....................................................1
一、個(gè)人貸款的性質(zhì)和發(fā)展.................................1
二、個(gè)人貸款產(chǎn)品的種類(lèi)...................................4
三、個(gè)人貸款產(chǎn)品的要素...................................9
同步自測....................................................13
答案詳解....................................................15
第二章 個(gè)人貸款管理........................................17
要點(diǎn)導圖....................................................17
知識解讀....................................................18
一、個(gè)人貸款管理原則....................................18
二、個(gè)人貸款流程........................................19
三、個(gè)人貸款營(yíng)銷(xiāo)管理....................................35
四、個(gè)人貸款定價(jià)管理....................................39
五、個(gè)人貸款風(fēng)險管理....................................43
六、個(gè)人貸款押品管理....................................59
同步自測....................................................67
答案詳解....................................................72
第三章 個(gè)人住房貸款........................................76
要點(diǎn)導圖....................................................76
知識解讀....................................................76
一、基礎知識............................................76
二、貸款流程............................................86
三、風(fēng)險管理............................................92
四、公積金個(gè)人住房貸款..................................103
同步自測....................................................110
答案詳解....................................................115
第四章 個(gè)人消費類(lèi)貸款......................................120
要點(diǎn)導圖....................................................120
知識解讀....................................................120
一、個(gè)人汽車(chē)貸款........................................120
二、個(gè)人教育貸款........................................133
三、其他個(gè)人消費類(lèi)貸款..................................147
同步自測....................................................149
答案詳解....................................................152
第五章 個(gè)人經(jīng)營(yíng)類(lèi)貸款......................................156
要點(diǎn)導圖....................................................156
知識解讀....................................................156
一、個(gè)人商用房貸款......................................156
二、個(gè)人經(jīng)營(yíng)貸款........................................165
三、農戶(hù)貸款............................................172
同步自測....................................................175
答案詳解....................................................178
第六章 信用卡業(yè)務(wù)..........................................181
要點(diǎn)導圖....................................................181
知識解讀....................................................182
一、信用卡概述..........................................182
二、信用卡業(yè)務(wù)流程(中級考試內容)......................184
三、分期付款業(yè)務(wù)(中級考試內容)........................190
四、風(fēng)險管理(中級考試內容)............................191
五、發(fā)展趨勢(中級考試內容)............................194
同步自測....................................................195
答案詳解....................................................197
第七章 個(gè)人貸款新趨勢......................................198
要點(diǎn)導圖....................................................198
知識解讀....................................................198
一、互聯(lián)網(wǎng)金融與個(gè)人貸款(中級考試內容)................198
二、普惠金融(中級考試內容)............................203
同步自測....................................................206
答案詳解....................................................208
第八章 個(gè)人征信系統........................................210
要點(diǎn)導圖....................................................210
知識解讀....................................................210
一、概述................................................210
二、個(gè)人征信系統的管理及應用............................216
三、互聯(lián)網(wǎng)金融背景下征信業(yè)務(wù)的新發(fā)展(中級考試內容)....223
同步自測....................................................224
答案詳解....................................................226